Shipping Policy
At ASHUMATICS VISUALS PVT LTD, we are committed to providing a seamless and efficient shipping experience for our customers. Please read the following Shipping Policy to understand how your orders will be processed and delivered.
1. Order Processing Time
- All orders are processed within 1-2 business days of receiving payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing time may be subject to delays during peak seasons or in case of unforeseen circumstances. We will notify you of any delays via email or phone.
2. Shipping Time
- We aim to deliver products within 5-7 business days from the date of dispatch, depending on the destination.
- Shipping times may vary based on your location, shipping method, and other factors.
- Please note that delivery times are estimates and not guaranteed. Unexpected delays may occur due to factors such as weather, holidays, or carrier delays.
3. Shipping Methods
- We offer a variety of shipping methods depending on the size, weight, and destination of your order.
- Shipping carriers may include our delivery partners.
- You will receive a tracking number via email once your order has been shipped, which you can use to track the status of your delivery.
4. Shipping Charges
- Shipping charges will be calculated based on the weight, size, and delivery location of your order.
- You can view the estimated shipping costs at checkout before confirming your order.
- Free shipping promotions may apply from time to time. These offers will be clearly communicated on the website or during the checkout process.
5. International Shipping
- Currently, we offer shipping only within India. For international shipping inquiries, please contact us directly at ashumaticsvisualpvtltd@gmail.com.
- International shipping times and costs will vary based on the destination country.
6. Address Accuracy
- Please ensure that the shipping address provided is correct and complete to avoid delays or issues with delivery.
- ASHUMATICS VISUALS PVT LTD will not be responsible for any delays, misdeliveries, or lost shipments due to incorrect address information provided by the customer.
- If you realize that there is an error in your shipping address, please contact us immediately at ashumaticsvisualpvtltd@gmail.com.
7. Shipping Delays
- While we strive to ensure timely delivery, shipping delays may occasionally occur due to unforeseen circumstances, such as adverse weather conditions, natural disasters, or disruptions with the shipping carrier.
- In the event of a delay, we will notify you and provide updated delivery estimates.
8. Lost or Damaged Items
- In the event that your item is lost or damaged during shipping, please contact us immediately at ashumaticsvisualpvtltd@gmail.com. We will work with the carrier to resolve the issue.
- Claims for damaged or lost items must be made within 7 days of receiving the order.
9. Contact Information